How do I resell an item?

Start by going through your wardrobe and picking out the Louise Misha pieces you no longer wear. Enter the details of your items directly on our collection platform, available here. If you accept our offer, drop off your package at a Chronopost or Mondial Relay location using our prepaid return label. Once your item is received and verified, you’ll receive a Louise Misha gift card, valid for 6 months. Your item will then be carefully refreshed and resold on our secondhand platform.

What condition should the items be in?

Items must be less than 5 years old and in excellent condition, with no stains, holes, tears, or significant signs of wear. We accept the following item conditions: New with tags New without tags Very good condition Good condition

How are items valued?

Our platform instantly calculates the value of your gift card based on the information you provide. This amount is determined using several factors: Item condition: From brand new with tags to gently used, the value is adjusted based on wear. Item details: Type of piece, material, season, collection, etc. Market prices: We compare resale values on other leading secondhand platforms to offer you the most competitive buy-back price.

Is the platform available in every country?

Currently, both selling and buying are available in: France, Belgium, Luxembourg, the Netherlands, Spain, and Portugal. In Germany, Austria, and Italy, only the buying option is available for now.

What happens if my item isn’t accepted?

If the details you provided don’t match the item upon inspection, the value of your gift card may be adjusted or canceled.You can request to have your item returned to you for a return fee of €6.90.

Need help using the platform?

If you have any questions about buying or selling secondhand items through our service, feel free to contact our partner’s customer support team at: contact@paradigme.fr