The shipment status of my order has not been updated for a week
Shipment delays by carriers are unfortunately beyond our control. In the case of a delay, please check the status of your order using your tracking number that was sent to you in the shipment confirmation email. However, if the shipment status has not been updated for a week, please inform us via the contact form or directly by email shop@louisemisha.com and we will make a claim to the carrier.