HOLIDAY FAQ
During the holiday season, the return request period is extended: you have up to 45 days from the date of receipt of the package.
Exchanges are not available outside mainland France. If you wish to exchange an item or size, we recommend placing a new order on our website and returning the unwanted items for a refund.
Please note: availability of items in the desired sizes cannot be guaranteed at the time of the new order.
Discover our gift pouches, featuring our signature prints and available in three sizes. We also have furoshiki, available in three sizes as well. These square pieces of fabric allow you to wrap your gifts in a sustainable and elegant way, inspired by the traditional Japanese technique. Please note: these items cannot be returned, exchanged, or refunded.
We have an online gift card with various amounts to choose from. Once your order is confirmed, the gift card will be sent to you by email. You can then print it to give it in person or simply send it directly by email to the recipient.
Our holiday sets are perfect gifts at sweet prices. They are duos or trios of items and accessories that allow you to multiply your thoughtful gestures and make your loved ones even happier!
